Chair vs Fresha
Fresha is the world’s largest beauty booking platform and its core software is free. Chair is built for Indian salons that run on WhatsApp and walk-ins, with one flat price and one flat WhatsApp add-on that covers the messages.
Chair
₹1,499/month · WhatsApp +₹500
Fresha
Free subscription; pay per message and add-on
Side by side
Monthly price
Chair: ₹1,499/month, GST included, fixed for 12 months; WhatsApp add-on ₹500/month
Fresha: Free subscription (Independent and Team plans). Rates exclude taxes.
WhatsApp and text reminders
Chair: WhatsApp add-on, ₹500/month flat: 1,000 reminders, bills & thank-yous + 200 offers & “we miss you” messages every month
Fresha: 20 free per team member a month, then ₹1.60–₹5.50 per WhatsApp or ₹13.50 per text
Marketing messages
Chair: 200 offers & “we miss you” messages a month in the WhatsApp add-on; extra packs from ₹449 for 250
Fresha: ₹54 per marketing text; 50 free marketing emails per team member a month
AI WhatsApp assistant
Chair: Included in the WhatsApp add-on (fair use). Answers from your data and books into your calendar
Fresha: Not listed on the pricing page
Memberships and packages
Chair: Memberships and packages included
Fresha: Included
Loyalty programme
Chair: Not offered
Fresha: Client Loyalty add-on, ₹5,000 per location a month
Advanced reports
Chair: Every report included
Fresha: Insights add-on, ₹250 per bookable team member a month
Online booking
Chair: Not yet. Bookings come through your team or the WhatsApp assistant
Fresha: Included, plus the Fresha marketplace, Instagram and Facebook booking
Setup
Chair: Zero setup fee. Done in person at your salon in about 30 minutes
Fresha: Self-serve
Team
Chair: Unlimited professionals; owner + 2 team logins
Fresha: Unlimited team members on the Team plan
Fresha details are from Fresha’s own public pricing page, checked on 17 October 2026. Prices and plans change, so check Fresha pricing (India) for the latest. Spotted something out of date? Write to hi@chairapp.co and we’ll fix it.
When Fresha is the better fit
- You want clients to discover and book you online through a marketplace.
- You want card payments processed inside the software.
- You send few messages, so per-message pricing stays small.
When Chair is the better fit
- Your clients message you on WhatsApp and you want reminders, thank-yous and win-backs without counting every message.
- You want a WhatsApp assistant that answers and books from your real calendar.
- You want GST bills that follow Indian salon rates, and one predictable monthly price.
- You’d rather have someone set it up with you at the salon.
Other comparisons
Try Chair free for 15 days.
Set up in person at your salon. No card. Moving from Fresha? We’ll help you bring your services and clients across.